The supermarket chain makes employment change of heart concerning rejected neurodivergent worker

Tom Boyd stacked shelves at his local Waitrose for four years on a voluntary basis before being initially turned down for paid work
Tom Boyd stacked shelves at his local Waitrose for four years on a voluntary basis before being originally rejected for compensated employment

The supermarket has reversed its determination not to grant compensated employment to an neurodivergent person after previously stating he had to cease volunteering at the location where he had donated his time for several years.

In July, Frances Boyd asked whether her family member Tom Boyd could be offered a employment opportunity at the retail establishment in the Manchester area, but her request was finally turned down by the supermarket's headquarters.

Recently, competing supermarket the grocery chain announced it sought to give Tom employment hours at its Cheadle Hulme store.

Addressing the supermarket's reversal, Tom's mother commented: "We are going to evaluate the situation and choose whether it is in the optimal outcome for Tom to go back... and are having additional conversations with the supermarket."

'Looking into the matter'

A spokesman for Waitrose said: "We'd like to see Tom resume, in a paying position, and are requesting assistance from his relatives and the support organization to facilitate this."

"We expect to have him return with us very soon."

"We place great importance about supporting people into the workplace who might otherwise not be given a chance."

"Consequently, we enthusiastically received Tom and his helper into our Manchester location to gain experience and build his confidence."

"We have policies in place to facilitate community service, and are examining the situation in Tom's situation."

Frances Boyd wants to discern what is the best offer for her son
The parent wants to discern what is the best offer for her family member

The parent said she had been "profoundly affected" by how the public had reacted to her talking about her family's story.

The individual, who has limited communication skills, was recognized for his work ethic by managers.

"He contributed over 600 hours of his energy solely because he wanted to belong, be helpful, and make a difference," commented his mother.

Frances recognized and acknowledged employees at the local supermarket for assisting him, stating: "They included him and were absolutely brilliant."

"I believe he was just flying under the radar - operations were proceeding normally until it reached corporate level."

Tom and his mum have been supported by local official the public figure.

He posted on online platforms that Tom had received "truly terrible" treatment and promised to "support him to identify different opportunities that succeeds".

The mayor stated the Greater Manchester Combined Authority "would encourage all employers - including Waitrose - to register to our recently launched diversity program".

Discussing with Tom's mother, who shared information of Tom's Asda job offer on local radio, the elected official commented: "Congratulations for highlighting the issue because we must have a huge awareness campaign here."

She agreed to his invitation to become an advocate for the initiative.

James Hanson
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